Unpacking Generation Z's Fintech Financial Behavior: A Study on the Interplay of Financial Literacy and Emotional Intelligence
DOI:
https://doi.org/10.55927/jambak.v4i2.252Keywords:
Financial Literacy, Emotional Quotient Intelligence (EQI), Financial Behavior Fintech, Generation ZAbstract
This study aims to examine the influence of financial literacy and Emotional Quotient Intelligence (EQI) on the financial behavior of Fintech service users among Generation Z students. The results of the study show that financial literacy and EQI have a significant positive influence on students' financial behavior. These findings confirm that both improved understanding of financial concepts and emotional intelligence play an important role in shaping wiser financial behaviors, especially in the context of the use of financial technology. This research contributes to the development of financial education strategies and psychological aspects in an effort to improve the financial literacy of the younger generation in the digital era.
References
Adiputra, I. G. (2021). The Influence of Financial Literacy, Financial Attitude and Locus of Control on Financial Satisfaction: Evidence From the Community in Jakarta. KnE Social Sciences, 27(1), 3318–3332. https://doi.org/10.18502/kss.v5i5.8848.
Ameliawati, M., & Setiyani, R. (2018). The Influence of Financial Attitude, Financial Socialization, and Financial Experience to Financial Management Behavior with Financial Literacy as the Mediation Variable. KnE Social Sciences, 3(10), 811. https://doi.org/10.18502/kss.v3i10.3174.
Ansong, A., & Gyensare, M. A. (2012). Determinants of University Working-Students’ Financial Literacy at the University of Cape Coast, Ghana. International Journal of Business and Management, 7(9). https://doi.org/10.5539/ijbm.v7n9p126.
Ashta, A., Biot‐Paquerot, G., & Biot-Paquerot, G. (2018). FinTech evolution: Strategic value management issues in a fast-changing industry. Strategic Change. https://doi.org/10.1002/jsc.2203.
Aydin, A. E., & Selcuk, E. A. (2018). An investigation of financial literacy, money ethics and time preferences among college students. International Journal of Bank Marketing, 2017(113). https://doi.org/10.1108/IJBM-05-2018-0120.
Banthia, D., & Dey, S. K. (2022). Impact of Financial Knowledge, Financial Attitude and Financial Behaviour on Financial Literacy: Structural Equitation Modeling Approach. Universal Journal of Accounting and Finance, 10(1), 327–337. https://doi.org/10.13189/UJAF.2022.100133.
Bastedo, P. F. (2019). An analysis and case study of financial literacy courses in the High School Curriculum. Harvard Library.
Bhatt, A., Joshipura, M., & Joshipura, N. (2022). Decoding the trinity of Fintech, digitalization and financial services: An integrated bibliometric analysis and thematic literature review approach. In Cogent Economics and Finance (Vol. 10, Issue 1). Cogent. https://doi.org/10.1080/23322039.2022.2114160.
Caroline, A., Potrich, G., Vieira, K. M., & Mendes-da-silva, W. (2015). Development of a financial literacy model for university students. Management Research Review, 39(3), 356–376. https://doi.org/10.1108/MRR-06-2014-0143.
Corsini, L., & Giannelli, G. C. (2021). Economics education and financial literacy acquisition: Evidence from a field experiment. Journal of Behavioral and Experimental Finance, 32, 100556. https://doi.org/10.1016/j.jbef.2021.100556.
Delgadillo, L. M. (2014). Financial Clarity: Education, Literacy, Capability, Counseling , Planning, and Coaching. Family and Consumer Science Research Journal, 43(1), 18–28. https://doi.org/10.1111/fcsr.12078.
Dewi, V. I., Febrian, E., Effendi, N., & Anwar, M. (2020). Financial Literacy among the Millennial Generation: Relationships between Knowledge, Skills, Attitude, and Behavior. AABFJ, 14(4), 24–37.
Dewi, V. I., Parahyangan, U. K., Febrian, E., Padjadjaran, U., Effendi, N., Padjadjaran, U., Anwar, M., Padjadjaran, U., Nidar, S. R., & Padjadjaran, U. (2020). FINANCIAL LITERACY AND ITS VARIABLES : THE EVIDENCE FROM. Recent Issues Socialogical Research, 13(3), 133–154. https://doi.org/10.14254/2071-789X.2020/13-3/9.
Dwiastanti, A. (2015). Financial literacy as the foundation for individual financial behavior. Journal of Education and Practice., 6(33), 99–105. https://files.eric.ed.gov/fulltext/EJ1083664.pdf.
Farell, R. (2015). An Analysis of the Cryptocurrency Industry. Scholarly Commons, University of Pennysylvania.
Fernandes, D., & dkk. (2014). Financial literacy, financial education, and downstream financial behaviors. Management Science, 60(8), 1861–1883. https://doi.org/10.1287/mnsc.2013.1849.
Garg, N., & Singh, S. (2018). Financial literacy among youth. International Journal of Social Economics, 45(1), 173–186. https://doi.org/10.1108/IJSE-11-2016-0303.
Gill, A., & Bhattacharya, R. (2019). The effects of a financial literacy intervention on the financial and economic knowledge of high school students. Journal of Economic Education, 50(3), 215–229. https://doi.org/10.1080/00220485.2019.1618761.
Haudi, & Widya, D. (2023). The Role of Financial Literacy, Financial Attitudes, and Family Financial Education on Personal Financial Management and Locus of Control of University Students. International Journal of Social and Management Studies (Ijosmas, 4(2), 107–116.
Hinduan, Z. R., & Agia, M. I. (2024). Financial Literacy and Money Management. Gen Z Around the World, 101–108. https://doi.org/10.1108/978-1-83797-092-620241011.
Huda, N., & Hambali, R. (2020). Risiko dan Tingkat Keuntungan Investasi Cryptocurrency. Jurnal Manajemen Dan Bisnis (Performa), 17(1), 72–84. https://doi.org/10.29313/performa.v17i1.7236.
Jufridar, R. N. I. M. S., Nur Ilham, R., Sinurat, M., Ekonomi dan Bisnis, F., Malikussaleh, U., Lhokseumawe Provinsi Aceh, K., Tinggi Ilmu Ekonomi Bina Karya Tebing Tinggi, S., & Tebing Tinggi, K. (2021). Analisis Potensi dan Risiko Investasi pada Instrumen Keuangan dan Aset Digital Cryptocurrency di Indonesia. | Jurnal Ekonomi Dan Manajemen Teknologi, 5(1), 91–98. http://journal.lembagakita.org.
Ky, S., Rugemintwari, C., & Sauviat, A. (2019). Is fintech good for bank performance the case of mobile money in the east african community. https://doi.org/10.2139/ssrn.3401930.
Loh, A. M., Peong, K. K., & Peong, K. P. (2019). Determinants of Personal Financial Literacy among Young Adults in Malaysian Accounting Firms. GATR Global Journal of Business Social Sciences Review, 7(1), 8–19. https://doi.org/10.35609/gjbssr.2019.7.1(2).
Martin, A., & Grudziecki, J. (2006). DigEuLit: Concepts and Tools for Digital Literacy Development. Innovation in Teaching and Learning in Information and Computer Sciences, 5(4), 249–267. https://doi.org/10.11120/ital.2006.05040249.
Martok, Y. (2021). Explanatory Analysis of Financial Literacy on College Student. Journal of Accounting & Management Innovation, 5(1), 57–62.
Oseifuah, E. K. (2014). Analysis of the Level of Financial Literacy among South African Undergraduate Students. Journal of Economics and Behavioral Studies, 6(3), 242–250. https://doi.org/10.22610/jebs.v6i3.487.
Ouachani, Sonia; Belhassine, Olfa; Kammoun, A. (2020). Measuring financial literacy : a literature review. Managerial Finance, 47(2021), 266–281. https://doi.org/10.1108/MF-04-2019-0175.
Pang, M. F. (2010). Boosting financial literacy : benefits from learning study. Instr Sci, 38(April 2009), 659–677. https://doi.org/10.1007/s11251-009-9094-9.
Polisetty, A., Lalitha, N., & Singu, H. B. (2021). Factors affecting financial literacy among budding entrepreneurs. Universal Journal of Accounting and Finance, 9(5), 1085–1092. https://doi.org/10.13189/ujaf.2021.090518.
Purwidianti, W., & Tubastuvi, N. (2019). The Effect of Financial Literacy and Financial Experience on SME Financial Behavior in Indonesia. Jurnal Dinamika Manajemen, 10(1), 40–45. https://doi.org/10.15294/jdm.v10i1.16937.
Rahayu, F. S., Risman, A., Firdaus, I., & Haningsih, L. (2023). The Behavioral Finance of MSME in Indonesia: Financial Literacy, Financial Technology (Fintech), and Financial Attitudes. International Journal of Digital Entrepreneurship and Business, 4(2), 95–107. https://doi.org/10.52238/ideb.v4i2.127.
Rahim, N., Ismail, N., & Karmawan, K. (2022). Financial Literacy And Financial Behaviour: An Overview of Key Drivers. https://doi.org/10.4108/eai.25-11-2021.2319348.
Rai, K., Dua, S., & Yadav, M. (2019). Association of Financial Attitude, Financial Behaviour and Financial Knowledge Towards Financial Literacy: A Structural Equation Modeling Approach. FIIB Business Review, 8(1), 51–60. https://doi.org/10.1177/2319714519826651.
Ramalho, T. B., Forte, D., & Mackenzie. (2019). Financial literacy in Brazil – do knowledge and self-con fi dence relate with behavior ? RAUSP Management Journal, 54(1), 77–95. https://doi.org/10.1108/RAUSP-04-2018-0008.
Reddy, P., Sharma, B., & Chaudhary, K. (2020). Digital literacy: A review of literature. International Journal of Technoethics, 11(2), 65–94. https://doi.org/10.4018/IJT.20200701.oa1.
Retnani, D. (2022). Financial literacy, financial knowledge, financial attitude, financial experience,. UII.
Safronova, T., Chernousova, N., & Safronova, M. (2020). Financial Literacy and Financial Capability: Interdependence of Concepts and Possibilities to Form Them in a School Course of Mathematics. Propósitos y Representaciones, 8(3). https://doi.org/10.20511/pyr2020.v8n3.504.
Sahd, L. M., & Rudman, R. (2016). Mobile technology risk management. Journal of Applied Business Research, 32(4), 1079–1096. https://doi.org/10.19030/jabr.v32i4.9723.
Sefton-Green, J., Nixon, H., & Erstad, O. (2009). Reviewing Approaches and Perspectives on “Digital Literacy.” Pedagogies: An International Journal, 4(2), 107–125. https://doi.org/10.1080/15544800902741556.
Sun, Y., Li, S., & Wang, R. (2022). Fintech: from budding to explosion - an overview of the current state of research. In Review of Managerial Science (Issue 0123456789). Springer Berlin Heidelberg. https://doi.org/10.1007/s11846-021-00513-5.
Syaliha, A., & dkk. (2022). The Effect of Financial Literacy, Life Style, Financial Attitude and Locus of Control to Financial Management Behavior. PUBLIC POLICY (Jurnal Aplikasi Kebijakan Publik & Bisnis), 3(1), 52–71. https://doi.org/10.51135/publicpolicy.v3.i1.p52-71.
Tinmaz, H., Lee, Y. T., Fanea-Ivanovici, M., & Baber, H. (2022). A systematic review on digital literacy. Smart Learning Environments, 9(1). https://doi.org/10.1186/s40561-022-00204-y.
Whitman, D. S., Van Rooy, D. L., Viswesvaran, C., & Alonso, A. (2008). The susceptibility of a mixed model measure of emotional intelligence to faking: A Solomon four-group design. Psychology Science, 50(1), 44–63.
Widyakto, A., Liana, Z. W., & Rinawati, T. (2022). The influence of financial literacy , financial attitudes , and lifestyle on financial behavior. Diponegoro International Journal of Business, 5(1), 33–46.
Yew, S. Y., Yong, C. C., Cheong, K. C., & Tey, N. P. (2017). Does financial education matter? Education literacy among undergraduates in Malaysia. Institutions and Economies, 9(1), 43–60.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Vanesya Marcelina Fajrin, Diyah Probowulan, Nina Martiana

This work is licensed under a Creative Commons Attribution 4.0 International License.
























