Inclusive Leadership and Proactive Personality in Fostering Innovative Work Behaviors: The Mediating Role of Creative Self-Efficacy among Employees in the Hotel and Tourism Sector

Authors

  • Davit Aditiya Pradana Universitas Muhammadiyah Purwokerto
  • Fatmah Bagis Universitas Muhammadiyah Purwokerto
  • Herni Justiana Astuti Universitas Muhammadiyah Purwokerto
  • Hermin Endratno Universitas Muhammadiyah Purwokerto

DOI:

https://doi.org/10.55927/jambak.v4i1.156

Keywords:

Inclusive Leadership, Proactive Personality, Innovative Work Behaviors, Creative Self-Efficacy

Abstract

The rapid growth of the hospitality sector can contribute significantly to the expansion of the nation's economy, as the industry is highly competitive especially in developing cities Therefore, it is necessary to provide good services and processes. This study explores the influence of inclusive leadership and proactive personality on innovative work behaviors in the hospitality sector, with creative self-efficacy as a mediating variable. Data was collected from 162 hospitality and tourism employees using purposive sampling and questionnaires with a 5-point Likert scale, then analyzed using SEM-PLS. The results show that inclusive leadership, proactive personality, and creative self-efficacy significantly influence innovative work behaviors. The study is limited to the hospitality and tourism sectors. Future research should consider additional variables and a broader sample to gain a deeper understanding of the factors influencing innovative work behaviors.

References

Alameri, M., Ameen, A., Khalifa, G. S. A., Alrajawy, I., & Bhaumik, A. (2019). The Mediating Effect of Creative Self-Efficacy on the Relation Between Empowering Leadership and Organizational Innovation. Test Engineering and Management, 81(Nov-Dec 2019), 1938– 1946.

Ariprabowo, T. (2022). Efikasi Diri Dan Perilaku Inovatif: Peran Dukungan Organisasi. Jurnal Ilmu Manajemen, 10, 1026–1036.

Bagheri, A., Akbari, M., & Artang, A. (2022). How Does Entrepreneurial Leadership Affect Innovation Work Behavior? The Mediating Role of Individual and Team Creativity Self-Efficacy. European Journal of Innovation Management, 25(1), 1–18. Https://Doi.Org/10.1108/Ejim-07-2020-0281.

Bagis, F., Adawiyah, W. R., Purnomo, R., & Sudjadi, A. (2024). Exploring Islamic Spiritual Well-Being: Conceptualization and Validation of A Measurement Scale. Islamic Guidance and Counseling Journal, 7(2). Https://Doi.Org/10.25217/0020247473500.

Bandura, A. (1977). Self-Efficacy: Toward A Unifying Theory Of Behavioral Change. Advances In Behaviour Research And Therapy, 1(4), 139–161. Https://Doi.Org/10.1016/0146-6402(78)90002-4.

Bandura, A. (1986). Social Foundations Of Thought And Action A Social Cognitive Theory.

Bandura, A. (1999). Theories Of Social Psychology. In Psikodimensia (Vol. 1, Issue 1).

Carmeli, A., Reiter-Palmon, R., & Ziv, E. (2010). Inclusive Leadership And Employee Involvement In Creative Tasks In The Workplace: The Mediating Role Of Psychological Safety. Creativity Research Journal, 22(3), 250–260. Https://Doi.Org/10.1080/10400419.2010.504654.

Chang, P., Ma, G., Kepemimpinan, Y. L., Chang, P., Ma, G., & Lin, Y. (2022). Kepemimpinan Inklusif Dan Proaktif Karyawan Model Kepemimpinan Inklusif Dan Proaktif Karyawan Perilaku : Model Mediasi Termoderasi Lintas Tingkat. Psychology And Behavior Management Research, 50.

Chen, P., Bao, C., & Gao, Q. (2021). Proactive Personality And Academic Engagement: The Mediating Effects Of Teacher-Student Relationships And Academic Self-Efficacy. Frontiers In Psychology, 12(June), 1–8. Https://Doi.Org/10.3389/Fpsyg.2021.652994.

Choi, S. B., Ullah, S. M. E., & Kang, S. W. (2021). Proactive Personality And Creative Performance: Mediating Roles Of Creative Self-Efficacy And Moderated Mediation Role Of Psychological Safety. Sustainability (Switzerland), 13(22). Https://Doi.Org/10.3390/Su132212517.

Endarwati, I. S., & Riani, A. L. (2022). The Effect Of Inclusive Leadership On Innovative Work Behavior: Creative Self-Efficacy Mediation Variable In Indonesian Private University Workers. Journal Of Economics, Finance And Management Studies, 05(07), 2092–2097. Https://Doi.Org/10.47191/Jefms/V5-I7-32.

Fang, Y. C., Chen, J. Y., Wang, M. J., & Chen, C. Y. (2019). The Impact Of Inclusive Leadership On Employees’ Innovative Behaviors: The Mediation Of Psychological Capital. Frontiers In Psychology, 10(Aug). Https://Doi.Org/10.3389/Fpsyg.2019.01803.

Firdaus, M. S., & Handoyo, S. (2021). Pengaruh Kepribadian Proaktif Dan Budaya Organisasi Terhadap Perilaku Kerja Inovatif Pelaku Industri Pariwisata Jawa Timur. Buletin Riset Psikologi Dan Kesehatan Mental (Brpkm), 1(2), 1468–1477. Https://Doi.Org/10.20473/Brpkm.V1i2.30906.

Guo, Y., Jin, J., & Yim, S. H. (2023). Impact Of Inclusive Leadership On Innovative Work Behavior: The Mediating Role Of Job Crafting. Administrative Sciences, 13(1). Https://Doi.Org/10.3390/Admsci13010004.

Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Evaluation Of Formative Measurement Models. Https://Doi.Org/10.1007/978-3-030-80519-7_5.

Hananto, K. (2024). Moderasi Human Capital Pada Pengaruh Praktik Manajemen Sumber Daya Manusia Terhadap Inovasi Layanan Hotel Di Yogyakarta. Journal Of Management And Digital Business, 4(1), 114–131. Https://Doi.Org/10.53088/Jmdb.V4i1.1071.

Hasanah, U., & Bagis, F. (2024). Causes Of High Turnover Intention: Due To Work Family Conflict And Work Environment Factors. Revista De Gestao Social E Ambiental, 18(1), 1–18. Https://Doi.Org/10.24857/Rgsa.V18n1-116.

Hu, R., & Li, C. (2025). Menjelajahi Peran Pendidikan Kewirausahaan , Proaktif Kepribadian Dan Efikasi Diri Kreatif Dalam Pembentukan Kepribadian Ide Usaha Baru Mahasiswa Di Tiongkok. Behavioral Sciences.

Javed, B., Abdullah, I., Zaffar, M. A., Haque, A. U., & Rubab, U. (2019). Inclusive Leadership and Innovative Work Behavior: The Role of Psychological Empowerment. Journal of Management and Organization, 25(4), 554–571. Https://Doi.Org/10.1017/Jmo.2018.50.

Javed, B., Fatima, T., Khan, A. K., & Bashir, S. (2021). Impact Of Inclusive Leadership On Innovative Work Behavior: The Role of Creative Self-Efficacy. Journal Of Creative Behavior, 55(3), 769–782. Https://Doi.Org/10.1002/Jocb.487.

Lailla, N., Tarmizi, M. I., Hananto, D., & Gunawan, A. (2024). Determinan Work Engagement Dan Proactive Personality Terhadap Innovation Work Behaviour Pada Karyawan Generasi Milenial di Jakarta. Ekonomis: Journal of Economics And Business, 8(1), 527. Https://Doi.Org/10.33087/Ekonomis.V8i1.1554.

Mehmood, W., Shah, S. J., Khan, S., & Zada, M. (2025). Inclusive Leadership: Catalyzing Creative Self-Ef Fi Cacy and Challenge-Oriented Organization Citizenship Behavior in It Industry. 0(178), 1–11. Https://Doi.Org/10.1177/01672533251320787.

Muamar, M., & Bagis, F. (2022). Business Performance Analysis of Purwokerto Muslim Msme in Personality and Entrepreneur Characteristic. El-Barka: Journal Of Islamic Economics and Business, 5(1), 135–149. Https://Doi.Org/10.21154/Elbarka.V5i1.3989.

Nurjaman, K., Marta, M. S., Eliyana, A., Kurniasari, D., & Kurniasari, D. (2019). Proactive Work Behavior and Innovative Work Behavior: Moderating Effect Of Job Characteristics. Humanities And Social Sciences Reviews, 7(6), 373–379. Https://Doi.Org/10.18510/Hssr.2019.7663.

Oktaria, A., Sari, A. P., & Praningrum, P. (2021). Creative Self-Efficacy Memediasi Pengaruh Kepribadian Proaktif Terhadap Perilaku Kerja Inovatif Guru. Jurnal Inspirasi Bisnis Dan Manajemen, 5(1), 13. Https://Doi.Org/10.33603/Jibm.V5i1.4020.

P. Ghozali. (2015). Partial Least Squares Konsep, Teknik Dan Aplikasi Menggunakan Program Smartpls 3.0 Untuk Penelitian Empiris Edisi 2. 290 Hlm.

Shalma, U. N., Helmy, I., & Abrilia, H. (2024). Peran Orientasi Pembelajaran Dan Kepribadian Proaktif Terhadap Perilaku Kerja Inovatif Dengan Creative Self-Efficacy Variabel Mediasi. Jurnal Ekonomi & Manajemen Universitas Bina Sarana Informatika, 22(1), 22–28.

Sudibjo, N., & Prameswari, R. K. (2021). The Effects of Knowledge Sharing and Person–Organization Fit on the Relationship Between Transformational Leadership on Innovative Work Behavior. Heliyon, 7(6), E07334. Https://Doi.Org/10.1016/J.Heliyon.2021.E07334.

Suroyo, A. F., Bagis, F., Widhiandono, H., & Rahmawati, I. Y. (2023). Examining The Influence of Transformational Leadership and Job Satisfaction to Reduce Turnover Intention with Organizational Commitment as a Mediator. Asian Journal of Economics, Business and Accounting, 23(24), 124–140. Https://Doi.Org/10.9734/Ajeba/2023/V23i241192.

Tawar, M. S. (2025). The Effect of Proactive Personality and Entrepreneurial Leadership on Innovative Work Behavior Mediated by Work Engagement in State Civil Apparatus at the Cooperative Service in West Sumatera. Journal of Economics, Finance and Management Studies, 08(01), 231–252. Https://Doi.Org/10.47191/Jefms/V8.

Ullah, I., Hameed, R. M., & Mahmood, A. (2024). The Impact of Proactive Personality and Psychological Capital on Innovative Work Behavior: Evidence from Software Houses of Pakistan. European Journal of Innovation Management, 27(6), 1967–1985. Https://Doi.Org/10.1108/Ejim-01-2022-0022.

Downloads

Published

2025-05-28

Issue

Section

Articles