The Effectiveness of Training on the Socialization of Organizational Vision, Mission, and Culture in Enhancing Employee Understanding and Commitment

Abstract

The increasing competitiveness of the industry requires organizations to strengthen their vision, mission, and organizational culture to ensure employee alignment. Eyelink Group PT Sarana Sehat Utama, a growing eye healthcare company, experiences limited employee understanding of its newly introduced vision, mission, and work culture due to a socialization process conducted only through a town hall meeting. This study examines the effectiveness of training on the socialization of these elements in enhancing employee understanding and commitment. Using Kirkpatrick’s Training Evaluation Model and a qualitative case study approach through interviews, observations, and documentation, the findings indicate that the training was effective across all evaluation levels. Employees showed positive responses, improved knowledge, behavioral change, and increased commitment, supporting the company’s readiness for national expansion.